Generated by All in One SEO v4.9.5.1, this is an llms.txt file, used by LLMs to index the site. # Cosmote evalue Creating Outstanding Customer Experience ## Sitemaps - [XML Sitemap](https://www.cosmote-evalue.gr/sitemap.xml): Contains all public & indexable URLs for this website. ## Posts - [Cosmote e-Value: Financial Statement  2025](https://www.cosmote-evalue.gr/cosmote-e-value-financial-statement-2025/) - You can download the Financial Statement of Cosmote e-Value for 2025 here - [e-Value to provide support for Alpha Bank’s m-Banking service](https://www.cosmote-evalue.gr/e-value-to-provide-support-for-alpha-banks-m-banking-service/) - e-Value, a Call Center company contracted to support Alpha Bank’s m-Banking service. By dialing 0800- 326 326, Alpha Bank customers can have free access to information and support 7 days a week from 7am to midnight. With the new m-Banking service Alpha Bank customers can pay their utility bills (OTE, PPC, EYDAP) and credit card - [Amvrosios Kardaris is the new General Director of the company e-Value, a subsidiary company of GERMANOS Group of companies](https://www.cosmote-evalue.gr/amvrosios-kardaris-is-the-new-general-director-of-the-company-e-value-a-subsidiary-company-of-germanos-group-of-companies/) - The general management of the company e-value of GERMANOS group has been taken over by Amvrosios Kardaris. Amvrosios Kardaris is 41 years old and is specialized in economics with a Bachelor degree from the American College, Deree. He has an extensive experience in telecommunications, having worked at the companies Panavox and Cosmote. He has been - [Ε-Value undertakes the telephone customer support of Attiki Gas Supply Company S.A (EPA)](https://www.cosmote-evalue.gr/e-value-undertakes-the-telephone-customer-support-of-attiki-gas-supply-company-s-a-epa/) - E-value, continuing its dynamic development, has established another significant cooperation with Attiki Gas Supply Company S.A (EPA) taking on, after an open competition, the management of the customer service telephone line 1133. Attiki Gas Supply Company S.A (EPA) has been founded in November 2001 and is the exclusive distributor of gas for household and industrial - [CUSTOMER SUPPORT PHONE LINE OF HEDNO S.A. (Hellenic Electricity Distribution Network Operator S.A.)](https://www.cosmote-evalue.gr/customer-support-phone-line-of-hedno-s-a-hellenic-electricity-distribution-network-operator-s-a/) - In July 3, 2014, due to the strike of the workers of PPC S.A., HEDNO S.A. as the competent Manager of the electricity distribution network and in order to provide excellent and direct information to consumers, assigned to e-Value the operation of telephone line 2106241860 for the customer’s service and updating, operating 24 hours a - [e-Value undertakes the customer service of OPAP for pamestoixima.gr](https://www.cosmote-evalue.gr/e-value-undertakes-the-customer-service-of-opap-for-pamestoixima-gr/) - A new major partnership has been launched between e-Value and OPAP, for full telephone and via Internet (live web-chat, e-mail) support of the players of the new online betting platform of OPAP, pamestoixima.gr. e-Value has successfully met the needs of the ambitious schedule of implementation which had been set up by OPAP, for the timely - [The subsidiary company «e-Value» of the ΟΤΕ group of Companies is renamed into «COSMOTE e-Value»](https://www.cosmote-evalue.gr/the-subsidiary-company-e-value-of-the-ote-group-of-companies-is-renamed-into-cosmote-e-value/) - e-Value, which is a 100% subsidiary S.A. Company of the OTE group and has been active since September 1999 in providing integrated Contact Center services is renamed into COSMOTE e-Value. With a new brand name and even more stable bases, the company will continue its development course offering, 24 hours a day 365 days a - [Cosmote e- Value: Financial Statement 2015](https://www.cosmote-evalue.gr/cosmote-e-value-financial-statement-2015/) - You can download the Financial Statement for 2015 here - [Undertaking a project by the company e-Value of GERMANOS Industrial and Commercial S.A. for providing sound and vision information services to the American Embassy](https://www.cosmote-evalue.gr/undertaking-a-project-by-the-company-e-value-of-germanos-industrial-and-commercial-s-a-for-providing-sound-and-vision-information-services-to-the-american-embassy/) - The provision of sound and vision information services on behalf of the American Embassy has been undertaken by e-Value, a company of GERMANOS group. The project involves informing the public about the non-immigrant visa issuance. “The undertaking of new projects and the dealing of new agreements are the most tangible evidence of the potential of - [Cosmote e- Value: Financial Statement 2016](https://www.cosmote-evalue.gr/cosmote-e-value-financial-statement-2016/) - You can download the Financial Statement for 2016 here - [COSMOTE e-Value: 3 awards at Sales Excellence Awards 2018](https://www.cosmote-evalue.gr/cosmote-e-value-3-awards-at-sales-excellence-awards-2018/) - COSMOTE e-Value won three awards, at Sales Excellence Awards 2018, for its Customer Care Services, its International Markets Development and its Training Programs. COSMOTE e-Value sets its customers as first priority offering a unique experience in every interaction with them. In particular,COSMOTE e-Value won a Gold Award for its Customer Care Services, offered 365 days - [COSMOTE e-value: golden distinction for the “green” building in Kerameikos](https://www.cosmote-evalue.gr/cosmote-e-value-golden-distinction-for-the-green-building-in-kerameikos/) - COSMOTE e-value was awarded with the Golden Award at the “Structured Environment / “Green” Buildings category of the Hellenic Responsible Business Awards, for its offices in Kerameikos.Complying to OTE Group’s environmental strategy and management’s commitment for planning and implementing projects according to the principles of sustainable development, a state-of-the-art contact center was created in Kerameikos, - [COSMOTE e-Value among the “Protagonists of the Greek Economy”](https://www.cosmote-evalue.gr/cosmote-e-value-among-the-protagonists-of-the-greek-economy/) - COSMOTE e-Value was showcased as GREEK BUSINESS CHAMPION in the framework of the “Protagonists of the Greek Economy” institution. With this distinction, the company is awarded for its growth, despite the adverse environment, while in the period 2013-15 the company achieved increase in the annual turnover as well as in earnings before taxes. “At COSMOTE - [COSMOTE e-value: a state-of-the-art contact center located in a unique area in Athens center](https://www.cosmote-evalue.gr/cosmote-e-value-a-state-of-the-art-contact-center-located-in-a-unique-area-in-athens-center/) - From now on COSMOTE e-value is housed in a state-of-the-art “green” building in Kerameikos area based in Athens, in the context of the company’s constant attempt to offer its people the appropriate environment so as to work and evolve. The fully reconstructed building will accommodate approximately 1,200 employees that provide more than 50 customers-large businesses - [Recycling](https://www.cosmote-evalue.gr/recycling/) - Recycling OTE Group aims at reducing the environmental impact of its activities, at providing products and services that contribute to environmental protection also in other sectors of the economy, and at raising public awareness to adopt a more responsible attitude to environmental protection. Cosmote e-Value as a member of the OTE Group, follows this strategy. - [COSMOTE e-Value: 3 awards at the Sales Excellence Awards 2017](https://www.cosmote-evalue.gr/cosmote-e-value-3-awards-at-the-sales-excellence-awards-2017/) - COSMOTE e-Value received significant distinctions at the Sales Excellence Awards 2017, by winning 3 awards, 2 Gold and 1 Bronze. With this triple win, COSMOTE e-Value is rewarded for setting the customers as first priority and for offering them a unique experience in every interaction.COSMOTE e-Value won Gold awards for its sales training programs, which are implemented frequently - [Cosmote e-Value: Financial Statement 2017](https://www.cosmote-evalue.gr/cosmote-e-value-financial-statement-2017/) - You can download the Financial Statement for 2017 here - [COSMOTE e-Value: Development trajectory and two European distinctions for the largest Greek contact center](https://www.cosmote-evalue.gr/cosmote-e-value-anaptyxiaki-poreia-kai-dyo-evropaikes-diakriseis-gia-to-megalytero-elliniko-contact-center/) - COSMOTE e-Value covered the service needs of over 70 companies from various sectors of the economy (banks, telecommunications, energy, insurance, etc.) last year, with its client base growing by 30%. Thanks to these top performance indicators and its dynamic growth trajectory, the company was honored with a Silver award in the category Outsourced Contact Center - [Cosmote e-Value: Financial Statement 2021](https://www.cosmote-evalue.gr/cosmote-e-value-financial-statement-2021/) - You can download the Financial Statement of Cosmote e-Value for 2021 here - [Cosmote e-Value: Financial Statement 2022](https://www.cosmote-evalue.gr/cosmote-e-value-financial-statement-2022/) - You can download the Financial Statement of Cosmote e-Value for 2022 here - [Kerameikos building](https://www.cosmote-evalue.gr/keramikos-building/) - Recycling The headquarters of COSMOTE e-Value are housed in a state-of-the-art “green” building in Kerameikos area based in Athens, in the context of the company’s constant attempt to offer its people the appropriate environment so as to work and evolve. The fully reconstructed building accommodates approximately 1,200 employees that provide more than 50 customers-large businesses - [Robotics](https://www.cosmote-evalue.gr/robotics/) - OTE Group supports vulnerable social groups, children, education, entrepreneurship, local communities, culture and sports.Cosmote e-Value as a member of the OTE Group, follows the above strategy and thus supported Robospecialists, a non-profit association, at the rural area of Greece, Xanthi, to attend the international Educational Robotics Competition, FIRST Global. The central offices of Cosmote e-Value - [Athens Authentic Marathon, our team of volunteer employees ran the extra mile for a good cause](https://www.cosmote-evalue.gr/athens-authentic-marathon-our-team-of-volunteer-employees-ran-the-extra-mile-for-a-good-cause/) - Achieving another record of participation, our employees stated “we ran the Athens Marathon. The Authentic, for a good cause”.Hundreds of runners-employees showed up in this big athletic celebration, having “will” and “offer” as their driving forces! Besides their excitement, the motivation was strong; for each employee participation, our company donates a significant amount to charity. - [Cosmote eValue is included for the first time in the international list of "World's Most Ethical Companies®"](https://www.cosmote-evalue.gr/cosmote-e-value-is-included-for-the-first-time-in-the-international-list-of-worlds-most-ethical-companies/) - Cosmote eValue is the only company in Greece which has received the 2024 World’s Most Ethical Companies® recognition by Ethisphere, a global leader in defining and advancing the standards of ethical business practices. Cosmote eValue is included in the Ethisphere Institute's 2024 World's Most Ethical Companies® list in recognition of its performance and commitment to - [COSMOTE eValue: Asserting its position in the Greek market with a new brand image and a new identity](https://www.cosmote-evalue.gr/cosmote-e-value-is-included-for-the-first-time-in-the-international-list-of-worlds-most-ethical-companies-2/) - COSMOTE eValue: Asserting its position in the Greek market with a new brand image and a new identity - [Cosmote e- Value: Financial Statement  2023](https://www.cosmote-evalue.gr/cosmote-e-value-financial-statement-2023-2/) - You can download the Financial Statement for 2023 here - [COSMOTE eValue: New European distinctions for COSMOTE’s Customer Service](https://www.cosmote-evalue.gr/new-european-distinctions-for-cosmotes-customer-service/) - Gold award in the ‘Customer Experience Awards’ category and Silver award in the ‘Operational Excellence Awards’ category at the European Contact Center & Customer Service Awards (ECCCSAs) Leading position in the customer relationship management sector COSMOTE eValue, a member of OTE Group and Telekom, was distinguished for the 4th consecutive year at the European Contact - [Cosmote e- Value: Financial Statement  2024](https://www.cosmote-evalue.gr/cosmote-e-value-financial-statement-2024/) - You can download the Financial Statement for 2024 here - [COSMOTE eValue: Top-Quality Customer Service with new ISO Certification](https://www.cosmote-evalue.gr/top-quality-customer-service-with-new-iso-certification/) - The first company in Greece to be certified with ISO 18295-1:2017 for Customer Contact Centers COSMOTE eValue, a member of OTE Group, is the first company in Greece to receive the ISO 18295-1:2017 certification for Customer Contact Centers, awarded by TÜV NORD Hellas. The strict requirements and high standards of this certification reinforce COSMOTE eValue’s ## Pages - [Homepage](https://www.cosmote-evalue.gr/) - Cosmote eValue member of OTE Group of Companies has been delivering Customer Experience & Relationship Initiatives to some of the region’s leading organizations - [Quality Policy](https://www.cosmote-evalue.gr/e-value-international-quality-policy/) - [Corporate Governance](https://www.cosmote-evalue.gr/corporate-governance/) - Corporate governance refers to a number of principles adopted by a company, aiming to uphold its performance & the interests of its shareholders & stakeholders - [Work with us](https://www.cosmote-evalue.gr/work-with-us/) - We believe in continuous learning, care for our people, and creating an empowering environment where everyone thrives. We are our people - [Industries](https://www.cosmote-evalue.gr/industries/) - We partner clients to create excellence across the entire customer journey. We craft omni-channel solutions for lasting customer relationships and client value. - [Who we are](https://www.cosmote-evalue.gr/who-we-are/) - Our dynamic, human-centric culture empowers our 7,000-member team for success, driving customer relationship excellence and adding value to every interaction. - [Insights & Consulting](https://www.cosmote-evalue.gr/solutions/insights-consulting/) - At Cosmote eValue, our Insights & Consulting services is your compass to navigate the complex terrain of customer experiences. - [DX Solutions](https://www.cosmote-evalue.gr/solutions/dx-solutions/) - Our digital services encompass the entire spectrum of delivering a contemporary, user-centric experience. We speed up success with innovation. - [CX Solutions](https://www.cosmote-evalue.gr/solutions/cx-solutions/) - We Optimize the Customer Journey in the digital era. In the contemporary digital landscape, customer expectations extend beyond the ordinary. - [Corporate Responsibility](https://www.cosmote-evalue.gr/corporate-responsibility/) - COSMOTE eValue, as a member of the OTE Group, we all emphasize the importance of sustainable development as a fundamental goal inherent in all our actions. - [Our culture](https://www.cosmote-evalue.gr/our-culture/) - At Cosmote eValue, we believe in promoting diversity, equity, and inclusion in all aspects of our business. We promote inclusivity and value everyone. - [Privacy Policy](https://www.cosmote-evalue.gr/privacy-policy/) - Λίστα συνεργατών-αποδεκτών και ιχνηλατών που χρησιμοποιούνται στην Ιστοσελίδα - [Blog archive](https://www.cosmote-evalue.gr/blog-archive/) - [Diversity - Equality](https://www.cosmote-evalue.gr/diversity-equality/) - As a member of OTE Group, our vision is to create, using technology, a world that is inclusive, free from discrimination and exclusions - [What we do](https://www.cosmote-evalue.gr/what-we-do/) - We create holistic, omni-channel, digitally enhanced customer relationship solutions that are tailor-made to each client’s needs. - [Newsroom](https://www.cosmote-evalue.gr/newsroom/) - [Contact us](https://www.cosmote-evalue.gr/contact-us/) - Please don't hesitate to contact us. We value your communication and aim to respond promptly and efficiently to your needs. - [Our company](https://www.cosmote-evalue.gr/our-company/) - With over 25 years of expertise, our company has been achieving customer excellence that empowers growth and drives value for our clients’ business. - [Management Team](https://www.cosmote-evalue.gr/management-team/) - Our management team is comprised of visionaries dedicated to driving success through innovative strategies, leadership excellence, and forward-thinking guidance - [Management Systems / Certifications](https://www.cosmote-evalue.gr/management-systems/) - [Intergated management](https://www.cosmote-evalue.gr/intergated-management-2/) - Our quality policy ensures top contact center services in Greece, Romania, and Europe, providing personalized communication for customer satisfaction. - [Solutions](https://www.cosmote-evalue.gr/solutions/) - In a digital world, every interaction is a customer experience, that builds relationships and optimizes the customer journey. - [Locations](https://www.cosmote-evalue.gr/locations/) - Explore Our Network of Locations, Bringing Our exceptional services closer to you for unparalleled convenience and Accessibility. - [Job Openings](https://www.cosmote-evalue.gr/job-openings/) - Join our winning team where dreams become reality. Experience growth, success, and fulfillment with us. - [Awards](https://www.cosmote-evalue.gr/awards/) - At Cosmote e-value we believe that excellence is a journey, not a destination. Awards drive us to better connect businesses and customers. - [Sustainability](https://www.cosmote-evalue.gr/sustainability/) - [Digital CX](https://www.cosmote-evalue.gr/digital-cx/) ## Team Members - [Stavros Mouroutsos](https://www.cosmote-evalue.gr/team-member/stavros-mouroutsos/) - Stavros Mouroutsos is Head of Corporate Communications for COSMOTE eValue. He joined OTE Group in 2006 and has held senior roles across Corporate Communications. In these roles, he has led the design and execution of integrated communication strategies that directly support business growth, commercial positioning and revenue objectives, strengthening client trust, corporate reputation and employee - [Kyriakos Bakopoulos](https://www.cosmote-evalue.gr/team-member/kyriakos-bakopoulos/) - Kyriakos Bakopoulos is the Telesales, Customer Growth & Retention Director OTE-COSMOTE since July 2025. He brings over 25 years of experience across the Telecommunications and Marketing sectors. He joined COSMOTE in 2003 and has since held a series of senior leadership roles, including multiple Director positions in Consumer Marketing, overseeing both Mobile and Fixed-line products - [Foteini Koutsibogiorgou](https://www.cosmote-evalue.gr/team-member/foteini-koutsibogiorgou/) - Foteini Koutsibogiorgou is Senior HR Account Manager for Customer Operations (Cosmote e-Value, GERMANOS, CTS), with nearly 15 years of experience in Human Resources Management. She acts as a strategic partner to leadership, aligning HR strategy with business objectives and supporting organizational effectiveness in complex and fast-paced environments. Her expertise includes employment and labour law, HR - [Christos Makrypoulias](https://www.cosmote-evalue.gr/team-member/christos-makrypoulias/) - Christos is the CS Sales & Customer Development Director OTE–COSMOTE, working at Cosmote eValue since 2021. He joined the Group (Germanos, 2000) undertaking positions related to the development of retail design concepts and the launch of “germanos.gr” e-shop. Since 2005 he transitioned to International roles, providing expertise for the business development of the Group’s subsidiaries - [Thanasis Katsaras](https://www.cosmote-evalue.gr/team-member/thanasis-katsaras/) - Thanassis Katsaras is Customers Operations Planning & Corporate Governance Director since January 2023. He joined OTE Group in 2000 and held various senior managerial positions in OTE National Wholesale Segment and in Customer Operations OTE Group. Prior to that he worked for several years in the Industrial Sector (Hellenic Pipeworks S.A.) and in the FMCG - [Dionysis Gazis](https://www.cosmote-evalue.gr/team-member/dionysis-gazis/) - Dionysis Gazis is the Corporate Customer Services Director (from 2017) and joined Cosmote eValue in 2013 as Head of Operations. He has contributed significantly to the growth of the company having a continuous focus on delivering operational excellence and building customer obsessed teams. He started his career in RF and Microwave industry as a certified - [Tania Pantazi](https://www.cosmote-evalue.gr/team-member/tania-pantazi/) - Tania Pantazi is Commercial & International Business Development Director at Cosmote eValue and has been in the company's management since 2004 when she took over the Commercial Division. She has contributed significantly to the growth of the company and to Cosmote eValue’s Commercial Department. She has more than 20 years of experience in sales and - [Athanasios (Tom) Stratos](https://www.cosmote-evalue.gr/team-member/athanasios-tom-stratos/) - Athanasios (Tom) Stratos is the CEO of Cosmote eValue in Greece (from 2009) and eValue International in Romania and his perspective of having the customer at the heart of every decision, led to the remarkable growth of the company, under the years of his leadership. He serves also as Chief Customer Operations Officer, OTE Group, ## Boards of Directors - [Lykourgos Antonopoulos](https://www.cosmote-evalue.gr/board-of-directors/lykourgos-antonopoulos/) - Mr Lykourgos Antonopoulos brings over 25 years of international experience in IT, Sales, Telecommunications, and Management. His diverse background includes key sales roles at prominent companies such as BT UK, MetaSolv UK, and Oracle in France and Greece. Joining OTE Group in 2014, he took on the role of ICT Sales Director, where he successfully - [Georgios Stratigakis](https://www.cosmote-evalue.gr/board-of-directors/georgios-stratigakis/) - Georgios Stratigakis is Director of Group Controlling at OTE Group. He joined the company in 2025. Prior to that he held various senior managerial positions within the Finance function at the Group Deutsche Telekom since 2004. Mr Stratigakis holds a degree (Dipl.-Ing.) in Civil Engineering and Business Administration from the Technical University of Berlin, as - [Panagiotis Tsiantoulas](https://www.cosmote-evalue.gr/board-of-directors/panagiotis-tsiantoulas/) - Panagiotis Tsiantoulas joined Cosmote eValue’s team in May 2019 as HR Director, having a focus on driving an HR strategy that attracts top-talents and develops the company’s more than 7.000 employees. Before joining Cosmote eValue, Panagiotis gained more than 18 years of diverse experience through holding various key roles in multinational work environments. He started - [Yannis Vitzilaios](https://www.cosmote-evalue.gr/board-of-directors/yannis-vitzilaios/) - Mr. Yannis Vitzilaios is Chief Information Technology Officer at OTE Group. He has 25 years of experience in the field of information technology and telecommunications He joined the OTE Group in 2016, holding the position of Customer Systems Director, and later also took on the role of DigITech Tribe Lead. Through the adoption of new - [Athanasios (Tom) Stratos](https://www.cosmote-evalue.gr/board-of-directors/athanasios-stratos/) - Athanasios (Tom) Stratos is the CEO of Cosmote eValue in Greece (from 2009) and eValue International in Romania and his perspective of having the customer at the heart of every decision, led to the remarkable growth of the company, under the years of his leadership. He serves also as Chief Customer Operations Officer, OTE Group, - [Thanasis Katsaras](https://www.cosmote-evalue.gr/board-of-directors/thanasis-katsaras/) - Thanassis Katsaras is Customers Operations Planning & Corporate Governance Director since January 2023. He joined OTE Group in 2000 and held various senior managerial positions in OTE National Wholesale Segment and in Customer Operations OTE Group. Prior to that he worked for several years in the Industrial Sector (Hellenic Pipeworks S.A.) and in the FMCG ## Awards - [Social / Community Engagement- Cosmotel](https://www.cosmote-evalue.gr/awards/social-community-engagement-cosmotel/) - [Social Media- The 3 E’s (Elevating Employee Engagement): Social Media Integration](https://www.cosmote-evalue.gr/awards/elevating-employee-engagement-social-media-integration/) - [Film & Video (Video Series)- Cosmotel](https://www.cosmote-evalue.gr/awards/film-video-video-series-cosmotel/) - [Social Media- It’s worth sending!](https://www.cosmote-evalue.gr/awards/social-media-its-worth-sending/) - [Digital Publishing (Blog, Podcast, Magazine, App, etc.)- eMagazine “Lead the Change”- A Developmental Guide for Self Empowerment and Customer Excellence](https://www.cosmote-evalue.gr/awards/digital-publishing/) - [Website / Microsite- Cosmote e-value website](https://www.cosmote-evalue.gr/awards/mpes_sti_thesi_mou-2-3-2/) - [Social / Community Engagement- It’s worth sending!](https://www.cosmote-evalue.gr/awards/mpes_sti_thesi_mou-2-2/) - [Social / Community Engagement- It’s worth sending!](https://www.cosmote-evalue.gr/awards/mpes_sti_thesi_mou-2/) - [Website/Microsite - Yasou the microsite](https://www.cosmote-evalue.gr/awards/website-microsite-yasou-the-microsite/) - [EXCELLENT PERFORMANCE IN SALES - Increase Sales](https://www.cosmote-evalue.gr/awards/excellent-performance-in-sales-increase-sales/) - [Customer Excellence Award](https://www.cosmote-evalue.gr/awards/customer-excellence-award-3/) - [ΔΕΗ & COSMOTE E-VALUE - Customer Excellence Award](https://www.cosmote-evalue.gr/awards/dei-cosmote-e-value-customer-excellence-award-2/) - [Customer Distinction Award](https://www.cosmote-evalue.gr/awards/customer-distinction-award-4/) - [Customer Distinction Award](https://www.cosmote-evalue.gr/awards/customer-distinction-award-3/) - [Customer Distinction Award](https://www.cosmote-evalue.gr/awards/customer-distinction-award-2/) - [Customer Excellence Award](https://www.cosmote-evalue.gr/awards/customer-excellence-award-2/) - [Customer Excellence Award](https://www.cosmote-evalue.gr/awards/customer-excellence-award/) - [Customer Distinction Award](https://www.cosmote-evalue.gr/awards/customer-distinction-award/) - [Most Effective Management of Peak Demand - Cosmote e-Value & DEDHE](https://www.cosmote-evalue.gr/awards/most-effective-management-of-peak-demand-cosmote-e-value-dedhe/) - [Best Innovation in Customer Servise](https://www.cosmote-evalue.gr/awards/best-innovation-in-customer-servise/) - [Best Pan-European Contact Centre Operation](https://www.cosmote-evalue.gr/awards/best-pan-european-contact-centre-operation/) - [Best Customer Service Team (Large)](https://www.cosmote-evalue.gr/awards/best-customer-service-team-large/) - [Best BPO Partnership (Small) - Nespresso](https://www.cosmote-evalue.gr/awards/best-bpo-partnership-small-nespresso/) - [Most Effective Improvement Initiative (Process & Technology)](https://www.cosmote-evalue.gr/awards/most-effective-improvement-initiative-process-technology/) - [Best Business Development Team](https://www.cosmote-evalue.gr/awards/best-business-development-team/) - [Greek Business Champion](https://www.cosmote-evalue.gr/awards/greek-business-champion-3/) - [Greek Business Champion](https://www.cosmote-evalue.gr/awards/greek-business-champion-2/) - [Greek Business Champion](https://www.cosmote-evalue.gr/awards/greek-business-champion/) - [Training Programms](https://www.cosmote-evalue.gr/awards/training-programms/) - [Telesales (COSMOTE e-Value for the client doctoranytime.gr)](https://www.cosmote-evalue.gr/awards/telesales-cosmote-e-value-for-the-client-doctoranytime-gr/) - [Distinction for Services at the Sales sector](https://www.cosmote-evalue.gr/awards/distinction-for-services-at-the-sales-sector/) - [Customer Service - Satisfaction Effective organizational structures and processes for the immediate service of customers - after-sales service, at the back or front-office level throughout the sales lifecycle ΔΕΗ (Public Power Corporation)](https://www.cosmote-evalue.gr/awards/customer-service-satisfaction-effective-organizational-structures-and-processes-for-the-immediate-service-of-customers-after-sales-service-at-the-back-or-front-office-level-throughout-the-sales-l/) - [Sales Department of the Year (Business Process Outsourcing services)](https://www.cosmote-evalue.gr/awards/sales-department-of-the-year-business-process-outsourcing-services/) - [The Booking Academy since 11888](https://www.cosmote-evalue.gr/awards/the-booking-academy-since-11888/) - [AI TALK](https://www.cosmote-evalue.gr/awards/ai-talk/) - [Flexibility and Speed of Sales Response to External Risks](https://www.cosmote-evalue.gr/awards/flexibility-and-speed-of-sales-response-to-external-risks/) - [Business BOX](https://www.cosmote-evalue.gr/awards/business-box/) - [BOX Supply Excellence](https://www.cosmote-evalue.gr/awards/box-supply-excellence/) - [Virtual Reality Sales Training @ Cosmote Evalue](https://www.cosmote-evalue.gr/awards/virtual-reality-sales-training-cosmote-evalue/) - [iKBA](https://www.cosmote-evalue.gr/awards/ikba/) - [Productivity & Performance - Business Telesales](https://www.cosmote-evalue.gr/awards/productivity-performance-business-telesales/) - [Collaborative practices - cross functional team co-operation](https://www.cosmote-evalue.gr/awards/collaborative-practices-cross-functional-team-co-operation/) - [Productivity And Performance - Save Activities Cosmote Design Department](https://www.cosmote-evalue.gr/awards/productivity-and-performance-save-activities-cosmote-design-department/) - [Best Partnership with Educational Institutions - Metamorphosis CC Training Talks](https://www.cosmote-evalue.gr/awards/best-partnership-with-educational-institutions-metamorphosis-cc-training-talks/) - [Best Recruitment & Workforce planning Initiatives/Strategy - The cat and the mouse](https://www.cosmote-evalue.gr/awards/best-recruitment-workforce-planning-initiatives-strategy-the-cat-and-the-mouse/) - [Best Modern/Flexible Workplace Initiatives/Strategy - New Operating Model: “Breaking the Mold”](https://www.cosmote-evalue.gr/awards/best-modern-flexible-workplace-initiatives-strategy-new-operating-model-breaking-the-mold/) - [Distinction for Services at the Sales sector](https://www.cosmote-evalue.gr/awards/european-public-champion/) - [Training Service and Sales Enhancement Programs](https://www.cosmote-evalue.gr/awards/training-service-and-sales-enhancement-programs/) - [Most Effective Learning and Development Initiative](https://www.cosmote-evalue.gr/awards/dei-cosmote-e-value-customer-excellence-award/) - [Silver Award for Outsourced Contact Center of the Year](https://www.cosmote-evalue.gr/awards/silver-award-for-outsourced-contact-center-of-the-year/) - [Best CSR Initiative | Covid-19 - Yasou Stay Safe](https://www.cosmote-evalue.gr/awards/best-csr-initiative-covid-19-yasou-stay-safe/) - [Best Engagement Strategy - Yasou Microsite](https://www.cosmote-evalue.gr/awards/best-engagement-strategy-yasou-microsite/) - [Brand Purpose - #asto_pano_mou](https://www.cosmote-evalue.gr/awards/brand-purpose-asto_pano_mou/) - [Customer Centricity - #asto_pano_mou](https://www.cosmote-evalue.gr/awards/customer-centricity-asto_pano_mou/) - [Internal Communications/Employee Engagement](https://www.cosmote-evalue.gr/awards/internal-communications-employee-engagement/) - [Internal Communications/Employee Engagement - #asto_pano_mou](https://www.cosmote-evalue.gr/awards/internal-communications-employee-engagement-asto_pano_mou/) - [Corporate PR - #asto_pano_mou](https://www.cosmote-evalue.gr/awards/corporate-pr-asto_pano_mou/) - [#Mpes_sti_thesi_mou](https://www.cosmote-evalue.gr/awards/mpes_sti_thesi_mou/) - [Public Affairs & Reputation Management - Metamorphosis](https://www.cosmote-evalue.gr/awards/public-affairs-reputation-management-metamorphosis/) - [Community Engagement - COSMOTE e-Value Recruitment Strategy: “Η γάτα και το ποντίκι”](https://www.cosmote-evalue.gr/awards/community-engagement-cosmote-e-value-recruitment-strategy-i-gata-kai-to-pontiki/) - [Internal Communications / Employee Engagement - Cosmotel](https://www.cosmote-evalue.gr/awards/internal-communications-employee-engagement-cosmotel/) - [Community Engagement - #Mpes_sti_thesi_mou](https://www.cosmote-evalue.gr/awards/community-engagement-mpes_sti_thesi_mou/) - [Low Budget - Ideara](https://www.cosmote-evalue.gr/awards/low-budget-ideara/) - [Internal Communications & Employee Engagement - Yasou - The employee engagement Covid-19 response](https://www.cosmote-evalue.gr/awards/internal-communications-employee-engagement-yasou-the-employee-engagement-covid-19-response/) - [Film & Video (Video Series) - #asto_pano_mou](https://www.cosmote-evalue.gr/awards/film-video-video-series-asto_pano_mou/) - [Launch - #asto_pano_mou](https://www.cosmote-evalue.gr/awards/launch-asto_pano_mou/) - [Storytelling/Creative Content - The story of Yasou](https://www.cosmote-evalue.gr/awards/storytelling-creative-content-the-story-of-yasou/) - [Contact Center Services - #asto_pano_mou](https://www.cosmote-evalue.gr/awards/contact-center-services-asto_pano_mou/) - [Best Content Marketing - Yasou](https://www.cosmote-evalue.gr/awards/best-content-marketing-yasou/) - [Best Outstanding New Project / Product - The amazing Yasou](https://www.cosmote-evalue.gr/awards/best-outstanding-new-project-product-the-amazing-yasou/) - [The cat and the mouse](https://www.cosmote-evalue.gr/awards/the-cat-and-the-mouse/) - [Best Use of Technology for Learning- eRMIS | A Digital Learning & Development Experience](https://www.cosmote-evalue.gr/awards/best-use-of-technology-for-learning-ermis-a-digital-learning-development-experience/) - [Best WorkLife Balance Initiatives- Be Well | A Self-Empowerment Program](https://www.cosmote-evalue.gr/awards/best-worklife-balance-initiatives-be-well-a-self-empowerment-program/) - [Best Change Management Initiatives/Strategy - #mpes_sti_thesi_mou](https://www.cosmote-evalue.gr/awards/best-change-management-initiatives-strategy-mpes_sti_thesi_mou/) - [Central Public Administration- -- (Ministry of Labor and Social Affairs - Deloitte Business Solutions S.A - Choose - Cosmote e - Value | Unified multichannel communication and citizen service system for insurance, labor, and social issues - 1555)](https://www.cosmote-evalue.gr/awards/central-public-administration-ministry-of-labor-and-social-affairs-deloitte-business-solutions-s-a-choose-cosmote-e-value-unified-multichannel-communication-and-citizen-service-system-f/) - [Applications / Services for Public Administration-- (Ministry of Labor and Social Affairs - Deloitte Business Solutions S.A - Choose - Cosmote e - Value | Unified multichannel communication and citizen service system for insurance, labor, and social issues - 1555)](https://www.cosmote-evalue.gr/awards/applications-services-for-public-administration-ministry-of-labor-and-social-affairs-deloitte-business-solutions-s-a-choose-cosmote-e-value-unified-multichannel-communication-and-citize/) - [ComSys Advanced Outbound Campaign Management with Multichannel Capabilities of Cosmote e-Value](https://www.cosmote-evalue.gr/awards/digital-transformation-of-the-contact-center-cosmote-e-value-into-an-omni-channel-customer-service-hub/) - [Digital transformation of the Contact Center, Cosmote e-Value into an Omni-Channel Customer Service Hub](https://www.cosmote-evalue.gr/awards/digital-transformation-of-the-contact-center-cosmote-e-value-into-an-omni-channel-customer-service-hub-2/) - [Telesales Successful operation of a call center for telesales, as well as pre-sales / after-sales support for customers. Protergia.](https://www.cosmote-evalue.gr/awards/telesales-successful-operation-of-a-call-center-for-telesales-as-well-as-pre-sales-after-sales-support-for-customers-protergia-2/) - [Collaborative Practices – Cross Functional Team Co-operation Effective collaborative practices of the sales department with other departments to achieve the company's goals](https://www.cosmote-evalue.gr/awards/collaborative-practices-cross-functional-team-co-operation-effective-collaborative-practices-of-the-sales-department-with-other-departments-to-achieve-the-companys-goals/) - [Business Process Outsourcing (BPO) Partner of the Year](https://www.cosmote-evalue.gr/awards/business-process-outsourcing-bpo-partner-of-the-year/) - [LEED Kerameikos Office Building](https://www.cosmote-evalue.gr/awards/leed-kerameikos-office-building/) - [Cosmotel](https://www.cosmote-evalue.gr/awards/cosmotel/) - [Structured Environment / “Green” Buildings](https://www.cosmote-evalue.gr/awards/structured-environment-green-buildings/) - [Best Employee Engagement Initiative - Cosmotel - Cosmopop](https://www.cosmote-evalue.gr/awards/best-employee-engagement-initiative-cosmotel-cosmopop/) - [Cosmote My Personal Assistant](https://www.cosmote-evalue.gr/awards/cosmote-my-personal-assistant/) - [Sales Team Training & Development](https://www.cosmote-evalue.gr/awards/sales-team-training-development/) - [Export Growth - Expansion into International Markets](https://www.cosmote-evalue.gr/awards/export-growth-expansion-into-international-markets-2/) - [Telesales Successful operation of a call center for telesales, as well as pre-sales / after-sales support for customers. Protergia.](https://www.cosmote-evalue.gr/awards/telesales-successful-operation-of-a-call-center-for-telesales-as-well-as-pre-sales-after-sales-support-for-customers-protergia/) - [Excellence in Sales Sector Services - Call Center Services](https://www.cosmote-evalue.gr/awards/excellence-in-sales-sector-services-call-center-services/) - [Customer Focus – Customer Service / Satisfaction](https://www.cosmote-evalue.gr/awards/customer-focus-customer-service-satisfaction/) - [Telephone Sales - Telesales Cosmote Design Department](https://www.cosmote-evalue.gr/awards/telephone-sales-telesales-cosmote-design-department/) - [Special Applications for Telecommunications](https://www.cosmote-evalue.gr/awards/special-applications-for-telecommunications/) - [Excellence in Third-Party Services in the Sales Sector](https://www.cosmote-evalue.gr/awards/excellence-in-third-party-services-in-the-sales-sector/) - [Export Growth - Expansion into International Markets](https://www.cosmote-evalue.gr/awards/export-growth-expansion-into-international-markets/) - [Training Programs for Service and Sales Enhancement](https://www.cosmote-evalue.gr/awards/training-programs-for-service-and-sales-enhancement/) - [Distinction for Services at the Sales sector](https://www.cosmote-evalue.gr/awards/distinction-for-services-at-the-sales-sector-3/) - [Distinction for Services at the Sales sector](https://www.cosmote-evalue.gr/awards/distinction-for-services-at-the-sales-sector-2/) - [Distinction for Sales & Business Development Sectors](https://www.cosmote-evalue.gr/awards/distinction-for-sales-business-development-sectors/) - [Customer Service - Customer Satisfaction](https://www.cosmote-evalue.gr/awards/customer-service-customer-satisfaction/) - [Outstanding Performance in the Sales Sector](https://www.cosmote-evalue.gr/awards/outstanding-performance-in-the-sales-sector/) - [Leaders Masterclass | Love our Customer](https://www.cosmote-evalue.gr/awards/leaders-masterclass-love-our-customer/) ## Jobs - [Customer Service Representative](https://www.cosmote-evalue.gr/jobs/symvoulos-tilefonikis-exypiretisis-6oro-lamia/) - Join our winning team where dreams become reality. Experience growth, success, and fulfillment with us. - [Customer Service Representative](https://www.cosmote-evalue.gr/jobs/symvoulos-tilefonikis-exypiretisis-chalkida/) - Join our winning team where dreams become reality. Experience growth, success, and fulfillment with us. - [Customer Service Representative](https://www.cosmote-evalue.gr/jobs/symvoulos-tilefonikis-exypiretisis-thessaloniki/) - Join our winning team where dreams become reality. Experience growth, success, and fulfillment with us. - [Telephone Sales Representative](https://www.cosmote-evalue.gr/jobs/symvoulos-tilefonikon-poliseon-exypiretisis-pelaton/) - Join our winning team where dreams become reality. Experience growth, success, and fulfillment with us. - [Telephone Sales Representative](https://www.cosmote-evalue.gr/jobs/symvoulos-tilefonikon-poliseon/) - Join our winning team where dreams become reality. Experience growth, success, and fulfillment with us. - [Customer Service & Technical Support Advisor for Corporate Clients](https://www.cosmote-evalue.gr/jobs/symvoulos-exypiretisis-technikis-ypostirixis-etairikon-epicheirisiakon-pelaton/) - Join our winning team where dreams become reality. Experience growth, success, and fulfillment with us. - [Customer Service Representative (6-hour)](https://www.cosmote-evalue.gr/jobs/symvoulos-tilefonikis-exypiretisis/) - Join our winning team where dreams become reality. Experience growth, success, and fulfillment with us. - [Customer Service Representative (8-hour)](https://www.cosmote-evalue.gr/jobs/symvoulos-tilefonikis-exypiretisis-8oro/) - Join our winning team where dreams become reality. Experience growth, success, and fulfillment with us. - [Telephone Sales Representative](https://www.cosmote-evalue.gr/jobs/symvoulos-tilefonikon-poliseon-5/) - Join our winning team where dreams become reality. Experience growth, success, and fulfillment with us. - [Telephone Sales Representative](https://www.cosmote-evalue.gr/jobs/symvoulos-tilefonikon-poliseon-6/) - Join our winning team where dreams become reality. Experience growth, success, and fulfillment with us. - [Telephone Sales Representative (6-hour)](https://www.cosmote-evalue.gr/jobs/symvoulos-tilefonikon-poliseon-xalkida/) - Join our winning team where dreams become reality. Experience growth, success, and fulfillment with us. - [Telephone Sales Representative (6-hour)](https://www.cosmote-evalue.gr/jobs/symvoulos-tilefonikon-poliseon-larisa/) - Join our winning team where dreams become reality. Experience growth, success, and fulfillment with us. - [Telephone Sales Representative (6-hour)](https://www.cosmote-evalue.gr/jobs/symvoulos-tilefonikon-poliseon-6oro-patra/) - Join our winning team where dreams become reality. Experience growth, success, and fulfillment with us. - [Telephone Sales Representative (6-hour)](https://www.cosmote-evalue.gr/jobs/symvoulos-tilefonikon-poliseon-6oro-katerini/) - Join our winning team where dreams become reality. Experience growth, success, and fulfillment with us. - [Telephone Sales Representative (6-hour)](https://www.cosmote-evalue.gr/jobs/symvoulos-tilefonikon-poliseon-6oro-kavala/) - Join our winning team where dreams become reality. Experience growth, success, and fulfillment with us. - [Dutch Customer Service Representative](https://www.cosmote-evalue.gr/jobs/dutch-customer-service-representative/) - Join our winning team where dreams become reality. Experience growth, success, and fulfillment with us. - [Spanish Customer Service Representative](https://www.cosmote-evalue.gr/jobs/spanish-customer-service-representative/) - Join our winning team where dreams become reality. Experience growth, success, and fulfillment with us. - [Portuguese Customer Service Representative](https://www.cosmote-evalue.gr/jobs/portuguese-customer-service-representative/) - Join our winning team where dreams become reality. Experience growth, success, and fulfillment with us. - [Polish Customer Service Representative](https://www.cosmote-evalue.gr/jobs/norwegian-customer-service-representative-2/) - Join our winning team where dreams become reality. Experience growth, success, and fulfillment with us. - [German Customer Service Representative](https://www.cosmote-evalue.gr/jobs/german-customer-service-representative/) - Join our winning team where dreams become reality. Experience growth, success, and fulfillment with us. - [Italian Customer Service Representative](https://www.cosmote-evalue.gr/jobs/italian-customer-service-representative/) - Join our winning team where dreams become reality. Experience growth, success, and fulfillment with us. - [Norwegian Customer Service Representative](https://www.cosmote-evalue.gr/jobs/norwegian-customer-service-representative/) - Join our winning team where dreams become reality. Experience growth, success, and fulfillment with us. - [French Customer Service Representative](https://www.cosmote-evalue.gr/jobs/french-customer-service-representative/) - Join our winning team where dreams become reality. Experience growth, success, and fulfillment with us. ## Categories - [Blog](https://www.cosmote-evalue.gr/category/blog/) - Your blog category - [Newsroom](https://www.cosmote-evalue.gr/category/newsroom/) ## Types - [Sales Excellence Awards](https://www.cosmote-evalue.gr/award_type/sales-excellence-awards/) - [European Business Awards](https://www.cosmote-evalue.gr/award_type/european-business-awards/) - [Social Media Awards](https://www.cosmote-evalue.gr/award_type/social-media-awards/) - [Hellenic Responsibility Business Awards](https://www.cosmote-evalue.gr/award_type/hellenic-responsibility-business-awards/) - [BITE Business I.T. Excellence](https://www.cosmote-evalue.gr/award_type/bite-business-i-t-excellence/) - [Dime Awards (Digital Media Awards)](https://www.cosmote-evalue.gr/award_type/dime-awards-digital-media-awards/) - [EIEP Awards](https://www.cosmote-evalue.gr/award_type/eiep-awards/) - [HR Awards](https://www.cosmote-evalue.gr/award_type/hr-awards/) - [Mobile Excellence Awards](https://www.cosmote-evalue.gr/award_type/mobile-excellence-awards/) - [Leed Award (Leadership In Energy and Environmental Design)](https://www.cosmote-evalue.gr/award_type/leed-award-leadership-in-energy-and-environmental-design/) - [European Contact Centre & Customer Service Awards](https://www.cosmote-evalue.gr/award_type/european-contact-centre-customer-service-awards/) - [Champions of Greek Economy](https://www.cosmote-evalue.gr/award_type/champions-of-greek-economy/) - [PR Awards](https://www.cosmote-evalue.gr/award_type/pr-awards/) ## Categories - [Optimum productivity and performance](https://www.cosmote-evalue.gr/award_category/optimum-productivity-and-performance/) - [Collaborative practices - cross functional team co-operation](https://www.cosmote-evalue.gr/award_category/collaborative-practices-cross-functional-team-co-operation/) - [Telephone sellings](https://www.cosmote-evalue.gr/award_category/telephone-sellings/) - [Customer Focus – Customer Service / Satisfaction](https://www.cosmote-evalue.gr/award_category/customer-focus-customer-service-satisfaction/) - [Business Process Outsourcing (BPO) Partner of the Year](https://www.cosmote-evalue.gr/award_category/business-process-outsourcing-bpo-partner-of-the-year/) - [Educational Programs](https://www.cosmote-evalue.gr/award_category/educational-programs/) - [Call Center Services](https://www.cosmote-evalue.gr/award_category/call-center-services/) - [Innovative Automation Technologies & Sales Enhancement](https://www.cosmote-evalue.gr/award_category/innovative-automation-technologies-sales-enhancement/) - [Sales Management Training & Development](https://www.cosmote-evalue.gr/award_category/sales-management-training-development/) - [Information Technology Services & Systems](https://www.cosmote-evalue.gr/award_category/information-technology-services-systems/) - [Training Programs](https://www.cosmote-evalue.gr/award_category/training-programs/) - [Productivity & Performance](https://www.cosmote-evalue.gr/award_category/productivity-performance/) - [Services & Sales Solutions](https://www.cosmote-evalue.gr/award_category/services-sales-solutions/) - [Sales Channel](https://www.cosmote-evalue.gr/award_category/sales-channel/) - [Innovation in Sales & Customer-centricity](https://www.cosmote-evalue.gr/award_category/innovation-in-sales-customer-centricity/) - [Growth in International Markets](https://www.cosmote-evalue.gr/award_category/growth-in-international-markets/) - [Outstanding Performance in the Sales Sector](https://www.cosmote-evalue.gr/award_category/outstanding-performance-in-the-sales-sector/) - [Flexibility and Speed of Sales Response to External Risks](https://www.cosmote-evalue.gr/award_category/flexibility-and-speed-of-sales-response-to-external-risks/) - [The Digital Solidarity Application](https://www.cosmote-evalue.gr/award_category/the-digital-solidarity-application/) - [Contact Center Technologies](https://www.cosmote-evalue.gr/award_category/contact-center-technologies/) - [Other](https://www.cosmote-evalue.gr/award_category/other/) - [Telesales](https://www.cosmote-evalue.gr/award_category/telesales/) - [Export Growth - Expansion into International Markets](https://www.cosmote-evalue.gr/award_category/export-growth-expansion-into-international-markets/) - [Sales Team Training & Development](https://www.cosmote-evalue.gr/award_category/sales-team-training-development/) - [Improve Customer Service and Retention](https://www.cosmote-evalue.gr/award_category/improve-customer-service-and-retention/) - [Best in Media & Tools](https://www.cosmote-evalue.gr/award_category/best-in-media-tools/) - [Best Outsourcing Partneship](https://www.cosmote-evalue.gr/award_category/best-outsourcing-partneship/) - [Most Effective Learning and Development Initiative](https://www.cosmote-evalue.gr/award_category/most-effective-learning-and-development-initiative/) - [Digital Communication & Marketing](https://www.cosmote-evalue.gr/award_category/digital-communication-marketing/) - [Talent & Performance Management](https://www.cosmote-evalue.gr/award_category/talent-performance-management/) - [Sustainability](https://www.cosmote-evalue.gr/award_category/sustainability/) - [Best Use of Other](https://www.cosmote-evalue.gr/award_category/best-use-of-other/) - [LEED (Leadership in Energy and Environmental Design)](https://www.cosmote-evalue.gr/award_category/leed-leadership-in-energy-and-environmental-design/) - [Greek Business Champions](https://www.cosmote-evalue.gr/award_category/greek-business-champions/) - [Cross Functional Team - Co-operation Collaborative Practices – Cross Functional Team Co-operation](https://www.cosmote-evalue.gr/award_category/cross-functional-team-co-operation-collaborative-practices-cross-functional-team-co-operation/) - [Systems Integration](https://www.cosmote-evalue.gr/award_category/systems-integration/) - [e-Government Projects & Initiatives](https://www.cosmote-evalue.gr/award_category/e-government-projects-initiatives/) - [Resourcing & Talent Acquisition](https://www.cosmote-evalue.gr/award_category/resourcing-talent-acquisition/) - [Future of Work](https://www.cosmote-evalue.gr/award_category/future-of-work/) - [Learning & Development](https://www.cosmote-evalue.gr/award_category/learning-development/) - [Health & Well-Being](https://www.cosmote-evalue.gr/award_category/health-well-being/) - [Digital HR](https://www.cosmote-evalue.gr/award_category/digital-hr/) - [Best Social Media Strategy for Audience Engagement](https://www.cosmote-evalue.gr/award_category/best-social-media-strategy-for-audience-engagement/) - [Crisis Publishing](https://www.cosmote-evalue.gr/award_category/crisis-publishing/) - [Enhancement of Reader Experience](https://www.cosmote-evalue.gr/award_category/enhancement-of-reader-experience/) - [Optimal Digital Services for Advertisers](https://www.cosmote-evalue.gr/award_category/optimal-digital-services-for-advertisers/) - [Best in Communications](https://www.cosmote-evalue.gr/award_category/best-in-communications/) - [Best PR Campaign per Sector](https://www.cosmote-evalue.gr/award_category/best-pr-campaign-per-sector/) - [Most Valuable Response During the Pandemic (Covid-19)](https://www.cosmote-evalue.gr/award_category/most-valuable-response-during-the-pandemic-covid-19/) - [Silver Award for Outsourced Contact Center of the Year](https://www.cosmote-evalue.gr/award_category/silver-award-for-outsourced-contact-center-of-the-year/) - [Best Business Development Team](https://www.cosmote-evalue.gr/award_category/best-business-development-team/) - [Most Effective Improvement Initiative (Process & Technology)](https://www.cosmote-evalue.gr/award_category/most-effective-improvement-initiative-process-technology/) - [Best BPO Partnership (Small)](https://www.cosmote-evalue.gr/award_category/best-bpo-partnership-small/) - [Best Customer Service Team (Large)](https://www.cosmote-evalue.gr/award_category/best-customer-service-team-large/) - [Customer Experience Awards](https://www.cosmote-evalue.gr/award_category/customer-experience-awards/) - [Operational Excellence Awards](https://www.cosmote-evalue.gr/award_category/operational-excellence-awards/) - [Customer Service Organization of the year](https://www.cosmote-evalue.gr/award_category/customer-service-organization-of-the-year/) - [Best Crisis Management Approach](https://www.cosmote-evalue.gr/award_category/best-crisis-management-approach/) - [Best Outsourcing Partneship με την ATTICA GROUP](https://www.cosmote-evalue.gr/award_category/best-outsourcing-partneship-me-tin-attica-group/) - [Contact Center of the year](https://www.cosmote-evalue.gr/award_category/contact-center-of-the-year/) - [Best Omni-channel customer experience](https://www.cosmote-evalue.gr/award_category/best-omni-channel-customer-experience/) - [Voice of the customer](https://www.cosmote-evalue.gr/award_category/voice-of-the-customer/) - [Special prize: Customer Experience Game-changer of the year](https://www.cosmote-evalue.gr/award_category/special-prize-customer-experience-game-changer-of-the-year/) - [EXCELLENT PERFORMANCE IN SALES - Productivity & Performance](https://www.cosmote-evalue.gr/award_category/excellent-performance-in-sales-productivity-performance/) - [Most Valuable Response in Transformimg Environment](https://www.cosmote-evalue.gr/award_category/most-valuable-response-in-transformimg-environment/) ## Positions - [German Customer Service Representative](https://www.cosmote-evalue.gr/job_position/german-customer-service-representative/) - [Customer Service Representative](https://www.cosmote-evalue.gr/job_position/customer-service-representative/) - [French Customer Service Representative](https://www.cosmote-evalue.gr/job_position/french-customer-service-representative/) - [Italian Customer Service Representative](https://www.cosmote-evalue.gr/job_position/italian-customer-service-representative/) - [Norwegian Customer Service Representative](https://www.cosmote-evalue.gr/job_position/norwegian-customer-service-representative/) - [Polish Customer Service Representative](https://www.cosmote-evalue.gr/job_position/polish-customer-service-representative/) - [Portuguese Customer Service Representative](https://www.cosmote-evalue.gr/job_position/portuguese-customer-service-representative/) - [Spanish Customer Service Representative](https://www.cosmote-evalue.gr/job_position/spanish-customer-service-representative/) - [Dutch Customer Service Representative](https://www.cosmote-evalue.gr/job_position/dutch-customer-service-representative-2/) - [Customer Service Representative (6-hour)](https://www.cosmote-evalue.gr/job_position/customer-service-representative-6-hour/) - [Telephone Sales Representative](https://www.cosmote-evalue.gr/job_position/telephone-sales-representative/) - [Customer Service Representative (8-hour)](https://www.cosmote-evalue.gr/job_position/customer-service-representative-8-hour/) - [Customer Service & Technical Support Advisor for Corporate Clients](https://www.cosmote-evalue.gr/job_position/customer-service-technical-support-advisor-for-corporate-clients/) ## Locations - [Athens](https://www.cosmote-evalue.gr/job_location/athens/) - [Kavala](https://www.cosmote-evalue.gr/job_location/kavala-2/) - [Katerini](https://www.cosmote-evalue.gr/job_location/katerini-2/) - [Patra](https://www.cosmote-evalue.gr/job_location/patra-2/) - [Larisa](https://www.cosmote-evalue.gr/job_location/larisa-2/) - [Chalkida](https://www.cosmote-evalue.gr/job_location/chalkida-2/) - [Lamia](https://www.cosmote-evalue.gr/job_location/lamia-2/) - [Volos](https://www.cosmote-evalue.gr/job_location/volos-2/) - [Thessaloniki](https://www.cosmote-evalue.gr/job_location/thessaloniki-2/) - [Xanthi](https://www.cosmote-evalue.gr/job_location/xanthi-2/)