A new major partnership has been launched between e-Value and OPAP, for full telephone and via Internet (live web-chat, e-mail) support of the players of the new online betting platform of OPAP, pamestoixima.gr.
e-Value has successfully met the needs of the ambitious schedule of implementation which had been set up by OPAP, for the timely launch of the customer service of pamestoixima.gr, in view of the beginning of the World Cup
The number that is available by OPAP for the support of the players, and which is exclusively served by e-Value, is 210-2222222. e-Value shall provide support 24 hours a day, 365 days a year, making good use of both its expertise and its long experience in customer service.
e-Value, a member of COSMOTE group of companies, is active since September 1999 as a provider of integrated Contact Center services. With 2,500 skilled agents and while working smoothly, using modern technological means, 24 hours a day, 365 days a year, e-Value offers a full range of Contact Center services, (sales growth, customer service, recovery of arrears, prospecting and retention of customers) tailored to the needs of its clients. The company has facilities in Athens and in Xanthi, a total area of about 10,000 square meters.