Ε-Value undertakes the telephone customer support of Attiki Gas Supply Company S.A (EPA)
E-value, continuing its dynamic development, has established another significant cooperation with Attiki Gas Supply Company S.A (EPA) taking on, after an open competition, the management of the customer service telephone line 1133.
Attiki Gas Supply Company S.A (EPA) has been founded in November 2001 and is the exclusive distributor of gas for household and industrial use in the geographical region of Attica.
The decision of Attiki Gas Supply Company S.A (EPA) to trust e-value is one more recognition of its long-term success on the market. E-value will fulfil its commitment with regard to this new project with the seriousness and the professionalism that make it stand out, aiming to substantially contribute to meeting needs for the proper and responsible information and customer service on behalf of EPA.
E-value company, a member of the COSMOTE group of companies, is active since September 1999 as a provider of integrated Contact Center services. The company has facilities in Athens (in the region of Agios Stefanos and Nea Ionia) and in Xanthi, a total area of about 10,000 square meters. With a personnel of 2,500 skilled agents, working incessantly for 24 hours a day, 365 days a year, using all modern technological means, e-value offers a full range of Contact Center services, (sales growth, customer service, recovery of arrears, prospecting and retention of customers) totally tailored to the needs of its clients.