Growth & Loyalty
Growth & Loyalty
From prospects, to customers, to loyal advocates.
Every interaction is a customer experience that could drive an opportunity for growth.
Cosmote e-Value’s solution includes all phases of the sales process, from identifying potential customers to after-sale actions, creating exceptional customer experiences. New customer acquisition is based on knowing what offer to make and when, to every single prospect and it’s reinforced by strategic planning and intelligent mapping, in order to successfully predict not just who is ready to buy today, but also who will buy the most. Our holistic approach combines analytics, technology and sales professionals with passion, and orientation towards goal achievement.
Once you’ve established a relationship with your customers, the next step is to retain in, build it and keep it growing. Customer loyalty has a powerful impact and can be an important source of competitive advantage.
Our solutions enhance customer loyalty and create deeper customer engagement, which in turns increase revenue, reduce customer acquisition costs and lead to greater profitability.
Our proven approach can help you increase conversion rates, provide superior customer satisfaction, increased customer retention, and ultimately, higher revenue.
Lead Generation
Identify your most profitable customers and engage with them at the moments that matter most
New Acquisitions
Create customers through a unique blend of marketing, inbound sales, and leading-edge technology. Get meaningful interactions, built on a solid foundation of true customer intelligence.
Appointment Scheduling
Introduce your service to your customer and set up a meeting with you or your sales people.
Digital Marketing & Online Media
Optimize your digital marketing strategies by utilizing online media solutions to increase the quantity and quality of digital leads, increase online market share, lower acquisition costs, and penetrate new markets. We have the tools you need to capture the attention of prospective customers at the moments that matter most.
New Sales & Order Taking
Make the Right Offer, at the Right Time and maximize the value of the relationships you have with your customers; one interaction at a time.
Cross & Up Sellings
Increase the sales volume for existing customers by providing them with the products and services that best fit their specific needs.
Sales through service
Blend the service and sales environment, improve customer and agent experience and bring analysis and program customization to give your company a competitive edge.
Win-Back Programs
Offer tailor made solutions, win back your lost customers and turn them back into loyal, paying customers.
Data Driven Service
Keep existing customer loyal through a proactive and data-driven approach.Focus on trusted and specialized experience our clients can depend on. Our team of customer engagement specialists react and respond to every communication, transforming key learnings into opportunities to optimize and evolve customer relationships.
