Corporate Responsibility

Sustainability Strategy

At COSMOTE eValue, as an integral member of the powerful OTE Group, we recognize the exceptional value that is created through the combination of Technology and Sustainable Development.

Through close collaboration and alignment with the strategic model of the OTE Group, COSMOTE eValue strengthens sustainable entrepreneurship and contributes to the development of the economy, society and the environment.

Our efforts and actions, including our commitments, are based on four strategic priorities related to sustainable development. We believe that achieving these goals is deeply associated with the development of a business model that plays a critical role in creating value for our clients, society, our employees, and the environment.

We endorse that if we empower environmentally and socially aware attitudes and enable forward thinking behavior we’ll create a better future and be able to drive increased value for everyone

In summary, at COSMOTE eValue, as a member of the OTE Group, we all emphasize the importance of sustainable development as a fundamental goal inherent in all our actions.

Society

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Environment

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People
Empowering better. Driving value for all.

Cosmote eValue provides a sustainable, efficient, and technologically advanced work environment, encourages employee development, recognizes high performance, and ensures equality in providing opportunities.

At Cosmote eValue, we cultivate a unified culture of high performance, collaboration, and teamwork, while simultaneously promoting diversity and interdepartmental collaboration within our teams.

At the same time, we invest in the application of digital technology in education and the development of digital skills, offering our people opportunities for personal and professional growth and advancement.

Social Commitment
Empowering Positive. Driving Value.

We believe in the spirit of togetherness. A critical part of our organisations’ philosophy is to give back to the people, the communities and the society that supports us and makes us who we are. We contribute to the resources and the financial support needed for a diverse range of social initiatives that increase opportunity, support well – being and open the horizons of the people they touch.

We can empower the achievements of individuals, build shared purpose within our communities and drive future value for all.

ENABLING PARTICIPATION

We enable the active participation of our people in initiatives that create increasing value for society.
Encouraging volunteerism, personal involvement and a positive hands – on contribution that creates a worthwhile impact for communities and society in general

Our Actions:
Blood Donation Program

This program was introduced in 1976. It is the Group’s longest-lasting voluntary. In 2022, a total of 1,382 units of blood were collected from OTE Group employees. 435 units were made available to meet the needs of employees and their families, while the remaining 947 were given to cover social needs throughout Greece. Since 1976, OTE Group has collected more than 33,214 units of blood.

Running for a good cause

Cosmote eValue employees have been running in the Athens Authentic Marathons, supporting the work of charitable organizations.

Democritus Half Marathon Xanthi

Cosmote eValue employees have been running Democritus Half Marathon at Xanthi.

Βone marrow donation

OTE Group of Companies in collaboration with the NGO “Choose Life” and the University of Patra’s program “KEDMOP – Give life” created the program where employees can donate bone marrow and give hope to people who need a transplant. Since the launch of the initiative, more than 627 COSMOTE employees have made a bone marrow donation.

Environmental
Our Actions:
Building Recycling Program

At COSMOTE eValue, as a member of the OTE Group, we actively contribute to the recycling program based on the “Source Separation” principle in our buildings. This program is implemented in a total of 25 of our buildings nationwide, covering approximately 9,000 employees. In the past year, the OTE Group, as a whole, recycled a total of 101 tons of paper and 12 tons of packaging materials.

By adopting the recycling program at COSMOTE eValue, we contribute to the achievement of national recycling targets for packaging materials in a measurable and documented manner. We also enhance the environmental awareness of our employees.

#ZEROPLASTIC initiative

As an integral part of the OTE Group, at Cosmote eValue, we consistently contribute to the #ZEROPLASTIC initiative with the goal of reducing single-use plastics. Specifically, our goal as the OTE Group of Companies was to eliminate plastic bags and single-use plastic cups, as well as reduce plastic bottle consumption by 50% by the end of 2019 in buildings and stores.
The initiative is implemented in 8 major buildings and the OTE Group’s store network in Greece, covering approximately 6.400 employees.

By the end of 2021, the OTE Group achieved zero usage of plastic bottles, cups, and straws, food containers, and single-use cutlery. These items were replaced with paper or biodegradable alternatives. In total, the use of more than 1.1 million single-use plastic items was avoided. The goal to eliminate plastic bags from the retail network has already been achieved since 2019, and as a result, the distribution of more than 1.4 million pieces of plastic was avoided in 2022.

EARTH HOUR

On Saturday, March 25, 2023, at 20:30, the OTE Group once again encouraged its employees to participate in “Earth Hour,” sending a strong message about environmental protection and climate change.

Cosmote e-value set an example this year as well, reminding everyone that we are all collectively and individually responsible for environmental protection.

Learn more about ‘Earth Hour 2023.

https://www.wwf.gr/ti_mporeis_na_kaneis/ekstrateies/earth_hour/
https://www.worldwildlife.org/pages/earth-hour/

Cosmote eValue headquarter green building

The headquarters of COSMOTE eValue, located in Athens’ Kerameikos area, is a modern “green” building, reflecting the company’s commitment to providing an ideal work environment. This fully renovated facility, initially built in 1959 for the OTE Computing Center and later revamped by OTE Estate, spans 7,700 square meters, and supports around 1,200 employees, who offer extensive contact center services to over 50 large businesses.

The building features training and meeting rooms, career center and plenty of relaxation areas. Designed with environmental responsibility at its core, it focuses on optimizing energy and water usage, reducing CO2 emissions, improving indoor quality, and managing resources efficiently. Notably, it is one of the seven buildings in Greece to achieve a LEED GOLD certification from the U.S. Green Building Council for its sustainable design and operations.

2023

World’s most Ethical Companies by Ethisphere

600k

hours of training completed
by employees

Women account for

52%

of Managerial positions

1.4m

pieces of plastic was
avoided in 2022

43

of managers under 40

71%

Woman Employees

15

Years Blood Donation

Employee
Survey Results

85%

are proud of Cosmote
evalue Brand

90%

feel that the company takes
care of the employees