e-Value, a Call Center company contracted to support Alpha Bank’s m-Banking service. By dialing 0800- 326 326, Alpha Bank customers can have free access to information and support 7 days a week from 7am to midnight.
With the new m-Banking service Alpha Bank customers can pay their utility bills (OTE, PPC, EYDAP) and credit card balance, transfer funds between accounts and obtain a personal credit loan. e-Value will support this new service by offering detailed information to Alpha Bank customers on the bank’s new services and initial WAP settings on their mobile phone.
e-Value is one of the largest Call Center service providers in Greece. Specifically, the company employees 300 (100 in Athens and 200 in Xanthi) providing Information and Support, tele-promotion, database updating and telephone survey services.