Bring value to every customer's segment is our advantage.

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Multi Industry Experience.

Empowering Collaboration. Driving Value.

We partner clients to create excellence across the entire customer journey. Together we build omni – channel, digitally enhanced solutions that empower outcome-oriented humanised customer experiences. Resulting in long – term, dynamic relationships that enable growth opportunities and drive value for our clients.

The Technology & Telecom Excellence You Need.

In the fast-paced world of technology and telecoms, innovation, connectivity, and exceptional customer support are the driving forces.

At Cosmote eValue, we are your trusted partner in harnessing the power of technology and connecting customers to what matters most.

Our solutions are designed to provide seamless technical assistance, from troubleshooting issues to optimizing connectivity.

With a focus on innovation and cutting-edge solutions, we empower your business to thrive in the ever-evolving tech landscape.

Elevating Banking and Financial Services Support.

In the fast-paced world of banking and financial services, trust, precision, and customer-centricity are fundamental.

At Cosmote eValue, we’re your strategic partner in this complex & sometimes challenging journey.

Our solutions are tailored to provide the utmost confidence and convenience to your clients.

Whether it’s addressing financial queries, managing transactions, or ensuring regulatory compliance, we understand the financial landscape and we have vast know-how, expertise and best practices for more than 23 years.

With a track record of excellence and a commitment to security, we enable your business to thrive and your customers to have great experiences.

Develop Empathetic Health Care Services.

At Cosmote eValue, we are your dedicated partner in providing empathetic support and care to your valued clients.

Our solutions, processes and people are ensuring that every health topic is addressed, every claim is processed smoothly, and every customer and citizen matter is given the utmost attention.

We understand the importance of health and security and are committed to safeguarding them at every step.

With a focus on personal data protection and regulatory compliance, we empower your business to thrive in the complex healthcare and insurance landscape.

Our special know-how in this Industry for more than 23 years and our best practices will boost your customer satisfaction, driving human centric, empathetic, and enhanced customer experiences.

Retail and E-Commerce Experiences to Remember.

At Cosmote eValue, we have deep and vast expertise in transforming transactions into delightful interactions.

Our solutions, processes and customer-centric culture are designed to ensure every customer’s journey is smooth, from pre-purchase inquiries to post-sale support.

We understand the importance of every click, and we’re committed to making it convenient and satisfying.

With a focus on innovation and customer-centricity, we empower your business to thrive in the digital marketplace.

With top best practices, references & success stories in our possession, let Cosmote e-Value be your trusted partner.

Drive Top Customer Experiences!

In the dynamic world of automotive and transportation, exceptional customer service is non-negotiable. At Cosmote eValue, we are your trusted partner with more than 23 years of know-how and experience for elevating the customer journey.

From helping customers with pre-purchase inquiries to providing post-sale support, we understand the importance of every contact, and we’re committed to making it positive and effective.

Our tailored solutions and our best practices will boost customer satisfaction, ensuring passengers, drivers and all stakeholders will receive enhanced customer experiences.

Whether it’s addressing travel concerns, managing reservations, or offering technical assistance, we are here to ensure every customer journey is a memorable one.

As your industry navigates innovation and changing customer expectations, we’re the co-pilot you can rely on.

Empowering Energy and Utilities Excellent Care.

In the dynamic world of energy and utilities, we deliver reliable services while ensuring exceptional customer support.

At Cosmote eValue, we are your trusted partner in enlightening the path forward.

Our solutions and know-how are focusing on customer satisfaction and simplification.

Whether it’s addressing inquiries, managing accounts, or responding to service requests, we understand the significance of every connection, and we’re committed to making it seamless.

With a focus on innovation and sustainability, we empower your business to thrive in a rapidly evolving industry.

Creating Amazing Citizen Experiences.

The change from traditional services to an increasingly digitalized environment is a challenge for the public sector that needs to support this new reality of integrated and specialized services.

As citizen expectations grow, it’s more important than ever to provide effortless experiences.

Our Public Sector solutions, including Health, Transportation, Crisis Situations, and many more help Ministries, State, and Local authorities design and deliver together digital-first experiences, building public trust and elevating citizen experiences.

With numerous best practices, success stories of Digital Transformations, awards, and government certifications in our possession, let Cosmote e-Value be your trusted partner.

Creating memorable moments.

At Cosmote eValue, we are your trusted partner in turning every journey into first class experience.

Take your customer support to new heights and modernize your operations by leveraging our deep and vast industry expertise and state of the art digital technology.

Invest in memorable customer experiences that leave long lasting impressions and differentiate in the very competitive travel and hospitality marketplace.

Be the Winner of the Customer Experience Game.

In the very dynamic world of Gaming, we deliver agile and very fast services while ensuring exceptional gamers support.

Gamers will not stop gaming and seek help from customer support when they have an issue.

It can make the difference between keeping and losing a player.

Therefore, is very important to incorporate seamless CX into their Gaming experience.

At Cosmote EValue, we have reached the right level of CX in order to keep gamers gaming.

We offer 24x7x365 support via multiple channels to ensure personalized assistance and very fast response times. Gaming is a very special industry, and Gamers have very unique needs.

We understand the specifics of the Gaming industry and we offer agile services to satisfy our unique Gaming needs.

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