You can download the Financial Statement for 2017 here
Year: 2018
COSMOTE e-Value: 3 awards at the Sales Excellence Awards 2017
COSMOTE e-Value received significant distinctions at the Sales Excellence Awards 2017, by winning 3 awards, 2 Gold and 1 Bronze. With this triple win, COSMOTE e-Value is rewarded for setting the customers as first priority and for offering them a unique experience in every interaction.
COSMOTE e-Value won Gold awards for its sales training programs, which are implemented frequently so as to enhance the expertise of its people and, in the “Sales Channels” category, for the exceptional performance in telesales on behalf of its client Doctoranytime.gr. By putting customer and customer experience as top priorities, the Account Service Team of COSMOTE e-Value, was one of the strongest teams, winning a Bronze award for the service and satisfaction of its customers, in the “Innovation in Sales & “Client-Orientation” category.
“At COSMOTE e-Value, with 5,000 highly educated executives in the front line, we speak every day to the heart of the customer. Our distinctions in the Sales Excellence Awards constitute a motive so as to keep on trying to offer every customer separately a unique experience, in every interaction with him”, stressed the General Manager of COSMOTE e-Value, Mr. Amvrosios Kardaris.
The Sales Excellence Awards 2017 were held for 5th consecutive year by the Sales Institute in Greece (IPE) along with Boussias Communications. The ceremony was hosted at the Athens Concert Hall. The evaluation of the candidates was made by a judging committee, comprised of field professionals as well as University professors.
COSMOTE e-Value, member of ΟΤΕ Group, provides integrated services through Contact Center, over 18 years in South-East Europe, while from 2014 has founded e-Value International in Romania.
With facilities in Athens and Xanthi, well developed technological infrastructure and over 5,000 highly educated executives, it offers a broad range of customer services, on a 24-hour basis, 365 days over the year.
Information
Media Office
ΟΤΕ Group Corporate Communications
Τel. +30 210-6117434, +30 210-6177566
Fax. +30 210-6115825
E-mail: media-office@ote.gr
Information
Corporate Communication Cosmote e-Value
Tel. +30 210-8198800, +30 210-8198869
E-mail: communication@cosmote-evalue-experience.gr
Recycling
Recycling
OTE Group aims at reducing the environmental impact of its activities, at providing products and services that contribute to environmental protection also in other sectors of the economy, and at raising public awareness to adopt a more responsible attitude to environmental protection. Cosmote e-Value as a member of the OTE Group, follows this strategy.
Recycling Program in Buildings
OTE Group implements an internal recycling program in buildings. The program, which encourages the recycling of waste generated in offices, is based on the sorting–at–source principle, with centralized waste collection and management. Through the implementation of the program, OTE Group contributes to the achievement of the national targets for packaging materials recycling, in a documented way, while raising environmental awareness of their employees. The scope of the program covers about 7,000 employees in 15 buildings. The equipment that has been installed up to now includes 178 recycling stations and 2,940 paper recycling bins. When designing the expansion of the program (June 2015), a survey was conducted in the 6 buildings that were then participating in the program. The scope of the survey (in which more than 600 employees participated) was to find out the employees’ opinion on program implementation issues, with a view to identifying good practices as well as areas for improvement and corrective actions. According to the results of the survey, more than 96% of the participants consider the program significant in raising awareness regarding recycling and its benefits. In addition, 81% of the participants is well aware of the scope and the characteristics of the program, while 93% evaluates positively the functionality of the equipment installed. In 2015, 91.5 t were recycled, of which 77.7 t paper, 7.6 t plastic, 300 kg aluminum, 2.1 t ink cartridges and 3.8 t other packaging materials, as well as 388 kg home electric and electronic