COSMOTE e-Value was showcased as GREEK BUSINESS CHAMPION in the framework of the “Protagonists of the Greek Economy” institution. With this distinction, the company is awarded for its growth, despite the adverse environment, while in the period 2013-15 the company achieved increase in the annual turnover as well as in earnings before taxes.

“At COSMOTE e-Value, with 5,000 highly educated executives in the front line, we speak every day to the heart of the customer. For this reason, regardless of the adversities, we keep on growing, by constantly creating new job positions. Our objective is to constantly keep on finding new, efficient and interactive ways of communicating with the customer, so as to offer everyone separately a unique experience, in every touch point”, as Mr. Amvrosios Kardaris, General Manager at COSMOTE e-value, stated.

The event for the “Protagonists of the Greek Economy” was organized for a 3rd consecutive year by the Direction Business Network under the auspices of the Ministry of Finance & Growth as well as the Hellenic Federation of Enterprises (SEV). The ceremony was hosted at the Athens Concert Hall and the awards were based on the published balance sheets of 2015, presented in the annual edition entitled “The most powerful sectors of the Greek Economy”.

COSMOTE e-value, member of ΟΤΕ Group, has been providing integrated Contact Center services for more than 18 years, while in 2014 it has established e-value International in Romania. With facilities in Athens and Xanthi, well developed technological infrastructure and over 5,000 highly educated executives, a broad range of customer service is provided, on a 24-hour basis, 365 days over the year.

Information
Media Office
ΟΤΕ Group Corporate Communications
Τel. +30 210-6117434, +30 210-6177566
Fax. +30 210-6115825
E-mail: media-office@ote.gr

Information
Corporate Communication Cosmote e-Value
Τel. +30 210-8198800, +30 210-8198869
E-mail: communication@cosmote-evalue-experience.gr

COSMOTE e-value was awarded with the Golden Award at the “Structured Environment / “Green” Buildings category of the Hellenic Responsible Business Awards, for its offices in Kerameikos.
Complying to OTE Group’s environmental strategy and management’s commitment for planning and implementing projects according to the principles of sustainable development, a state-of-the-art contact center was created in Kerameikos, where the old OTE Computer Center used to be. OTE Estate undertook its complete renovation, taking into account the international standards and special requirements applying to a contact center.
The building, with a total area of 7.700 square meters, features training rooms, a career center, meeting rooms and relaxation areas. Such project has a positive impact on employees, customers as well as the environment, while it brings new life to the historic center of Athens.
The design of COSMOTE e-value’s green building was implemented in an environmentally responsible manner, aiming at improving the performance of indexes, such as energy consumption, water use, CO2 emissions, as well as totally tolerable to zero environmental impact. As a result, the building will be among the seven buildings in Greece certified with LEED international certification at GOLD level by the US Green Building Council (USGBC).
The Hellenic Responsible Business Awards are organized by Boussias Communications and Marketing Week to reward responsibly acting companies for their environmental and educational programs.
COSMOTE e-value, a member of OTE Group, has been providing integrated Contact Center services for more than 19 years in Southeast Europe, and has, since 2014 established the e-value International in Romania. With facilities in Athens and Xanthi, an integrated technology infrastructure and more than 5,500 trained executives, it offers a full range of customer service, on a 24/7 basis.
The OTE Estate, established in 2000, is the subsidiary of OTE Group to which the entire real estate of the Corporation, was transferred for management and development purposes.

Information
Media Office
ΟΤΕ Group Corporate Communications
Τel. +30 210-6117434, +30 210-6177566
Fax. +30 210-6115825
E-mail: media-office@ote.gr

Information
Corporate Communication Cosmote e-Value
Τel. +30 210-8198800, +30 210-8198869
E-mail: communication@cosmote-evalue-experience.gr

COSMOTE e-Value won three awards, at Sales Excellence Awards 2018, for its Customer Care Services, its International Markets Development and its Training Programs. COSMOTE e-Value sets its customers as first priority offering a unique experience in every interaction with them.

In particular,COSMOTE e-Value won a Gold Award for its Customer Care Services, offered 365 days per year, a Silver one for its Sales Training Programs which are systematically designed to enhance the know-how of its people and a Silver award in the “International Markets Development” category, for providing services to more than 27 countries (Greece, Cyprus, Bulgaria, Northern Ireland, Ireland, Romania, Switzerland, Italy, Austria, Slovenia, Bosnia, Croatia, Nigeria, Serbia, Hungary, Poland, Czech Republic, Slovakia, FYROM et al.).

With 19 years of experience, COSMOTE e-Value leads the customer care field. It fully utilizes its know-how and expertise in Contact Center services and develops new multilingual services to meet the needs of its most demanding customers.

“Our priority in COSMOTE e-Value is to provide our customers with tailor-made solutions. And we do so, with the contribution of our well-trained executives who are talking to the hearts of the customers. This year’s Sales Excellence Awards give us the impetus to develop further, by providing unique service experiences”, stated the COSMOTE e-Value General Manager, Mr. Amvrosios Kardaris.

The Sales Excellence Awards 2018 were held for 6th consecutive year by the Sales Institute in Greece (IPE) in partnership with Boussias Communications. The ceremony was hosted at the Athens Concert Hall. The evaluation of the candidates was made by a judging committee, comprised of professionals in the field as well as Universities academics.

COSMOTE e-Value, member of the ΟΤΕ Group, provides integrated Contact Center services, in South-East Europe, for more than 19 years, while in 2014, the e-Value International in Romania was founded.
With more than 18 facilities in Greece and Romania, well-developed technological infrastructure and over 6,500 highly educated executives, COSMOTE e-Value offers a wide range of customer services, on a 24-hour basis, 365 days per year.

Information
Corporate Communication COSMOTE e-Value
Tel. +30 210-8198800, +30 210-8198869
E-mail: communication@cosmote-evalue-experience.gr

You can download the Financial Statement for 2016 here